Hi there,
I’m Melisa and I’m a Collaboration Catalyst.
A results-driven project management professional with multicultural education and experience.
The facts
Born in Paraguay, now living in San Diego, CA
Got my first masters in the UK (MSc in Project Management), now working on a MS in Information Systems
Bilingual - Spanish is my mother tongue
Beyond work, I’m
an auntie to the most precious niece on planet Earth
a big Formula 1 fan
a devoted Conan O’Brien enthusiast
a traveler (20 countries and counting!)
a dog person
a firm believer in Colin Firth as the true Mr. Darcy
someone constantly striving for self-introspection and personal growth
Why I call myself a Collaboration Catalyst
I stumbled into the field of project management over 10 years ago, almost by chance, and that’s when I discovered my true professional passion: being the driving force behind getting things done.
Although I’ve been an accountant and an English teacher, when people ask me “What’s your profession?”, I always describe myself as a project manager.
When managing a team I take on various roles - an orchestra conductor, a communicator, a therapist, a trusted partner in crime, a foreseer of roadblocks, a knowledge absorber who synthesizes intricate details into shared understanding, a leader who is not afraid to stick up for integrity, and many others.
What truly excites me is the opportunity to bring diverse components together to achieve a shared objective.
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Led a USD 1.5 million nationwide project with Paraguay's Central Bank and 17 commercial banks, modernizing a 75-year-old manual process in alignment with country laws.
Crafted comprehensive project plans from scratch, defining deliverables, outlining scope, schedule, and budget. Coordinated and managed resource allocation for 2000+ action items with over 200+ stakeholders, assigning responsibilities accordingly.
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Led a 10+ member team overseeing a USD 1M VISA Market Development Fund (MDF) portfolio, managing contract negotiation, operations, legal, marketing, and reporting. Implemented a 5-year plan, overseeing 10K annual POS device commercialization, new business affiliations, and nationwide financial workshops.
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Managed the creation and rollout of Android mobile apps for secure contactless VISA card payments across 10 commercial banks. Developed and supervised a phased schedule tailored to each bank's needs, ensuring milestone achievement and successful completion.
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Spearheaded an annual program in close collaboration with the IT, Business, and Operations departments to drive increased product transactions and elevate customer satisfaction levels
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Planned and implemented project management practices for a key business model change project at an advertising agency.
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Engaged with over 15K current and prospective customers through multiple communication channels including in-person meetings, phone calls, LiveChat, and email to understand their academic and financial needs to enhance their customer journeys and ensure a memorable experience.
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Played a role in the ideation, planning, development, and successful launch of an online news media platform in Paraguay